Connect a calendar

BeAI separates Microsoft 365, Google and Progenda calendars so that each connection keeps its own rules.

Add a connection

1. Enable the skill for the relevant provider.
2. Choose Add connection.
3. Authorise BeAI with the provider or enter the requested information.
4. Select the calendars the bot can read or modify.
5. Add specific instructions if different calendars have different purposes.

Limit available calendars

The connected account may have access to more calendars than the bot. Add only the calendars it needs. Use Add another calendar to extend the selection without recreating the connection.

Renew a connection

BeAI attempts to renew compatible tokens automatically. If the status turns red, use the reconnect button: selected calendars and their instructions are preserved.

Test the complete journey

Ask the bot to:

1. find an available time;
2. suggest a slot;
3. confirm the information;
4. create the appointment;
5. repeat the date and time in the correct time zone.

Then verify the event directly in the relevant calendar.

Move an existing appointment

To move, postpone or reschedule an appointment, the bot follows a different path from a new booking:

1. it searches the original appointment period;
2. it identifies the exact event;
3. it checks the requested target slot;
4. it updates the existing event without creating a second one.

If several events match or the original appointment cannot be found, the bot asks for clarification instead of creating a duplicate. For best results, include the original date, time, contact name and, where possible, the appointment title in the instruction or known context.